Community Server

What happend to your blog

Ray St.Germain — Fri, 14 Nov 2008 03:35:00 GMT

Where is the text?

Did you hear? SP1 now available for Community Server 2008.5 and Evolution 1.0

CourtneyTaylor — Wed, 12 Nov 2008 22:28:00 GMT

Read the announcement and download the service packs here.

Telligent Serves as First Market Partner for TotalDevPro.com

Erin Schreiner — Thu, 06 Nov 2008 18:45:00 GMT

Telligent has teamed up with TotalDevPro.com, an online social network for developers, to serve as the first Market Partner for the community site.

TotalDevPro.com is a one-stop, online resource designed for developers researching products and services in the Microsoft ecosystem. TotalDevPro.com focuses solely on Microsoft-related products and services with filtered and edited content to ensure effective results.

The Web site is a premier online community that encourages developers to rate products and companies, leave comments, provide feedback, and interact with other developers via email and messaging. Technical information paired with valuable user feedback turns the purchase into an experience, not a process, for developers.

TotalDevPro.com is part of TechWeb, the Global Leader in Business Technology Media, offering a breadth of online resources and tools for people who buy, build and manage technology.

The community site is powered by Telligent’s Community Server, the world’s leading .NET platform for online communities and social networks, and will make its debut on December 1, 2008.

Telligent client Dell named "Brand of the Year" by Society for New Communications Research

CourtneyTaylor — Fri, 24 Oct 2008 15:04:00 GMT

Read the official announcement.

Congrats, Dell!

David Meerman Scott On ROI And Inbound Marketing

George Dearing — Thu, 25 Sep 2008 14:08:00 GMT

Hat tip to the Twecosystem (again) for pointing me to this gem from David Meerman Scott speaking at the Inbound Marketing Summit earlier this month. He was asked "How do I make the case to start doing inbound marketing in my organization?

Rightfully so, he takes a jab at some of the traditional ROI questions and compares them to real-world situations.

“What’s the ROI of putting on your pants in the morning?” and “What’s the ROI of the army of Guatemalan landscapers now raking the bushes around the building?"

And a blog nod to Maine Internet Marketers Hall for recording the podcast.

Technorati Tags: inbound+marketing+summit,social+media,twitter,marketing+ROI

Here's My Seesmic Video Bio

George Dearing — Tue, 23 Sep 2008 20:54:31 GMT

Technorati Tags: seesmic,vlog,video,microblogging,blogging,web+2.0

11 Reasons Why Community Server Evolution Matters

George Dearing — Tue, 23 Sep 2008 18:54:03 GMT

Last week marked the release of Telligent's newest product, Community Server Evolution, a platform aimed squarely at the intranet and enterprise 2.0 markets. For those of you familiar with Telligent, you'll immediately recognize that Evolution's DNA stems from its bullet-proof big brother, Community Server. So right off the bat, that should allow you to check off all the boxes when it comes to the technology, as we've scaled Community Server for some of the largest social media efforts around. Instead, let's talk about what Evolution will do for your business.

1. You can finally feel confident about starting an intranet initiative

It's different behind the firewall. In fact, most business people will tell you it's quite a challenge mimicking some of the things we take for granted on the consumer web. Typically things like search, usability and basic collaboration are expected in anything that even smells of the consumer web. So why do we all give in when the experience shifts behind the firewall? We're making sure you don't have to give in. Once you've established how you intend to transform the way you collaborate, Evolution will adapt with you.

2. The pulse of your organization becomes much more visible.

It may sound a bit cliche to talk about the pulse of a company, but with Evolution it's almost eerie the things you can extrapolate when you see a bird's eye view of an organization's activity. Within seconds I can see who's connected to who, how many discussions are taking place, or the statuses of my departmental colleagues. Once you start to see how connectedness drives conversation, you can glean intelligence from those interactions.

3. You'll accelerate the way you find resources and expertise.

Information is the lifeblood of today's organization. If you can't filter the flow and capitalize on the important bits and bytes, you're at a competitive disadvantage. With Evolution, the gold nuggets of information come in the form of activity streams, rich user profiles,and answer-rich forums and message boards. It's not that you'll rid yourself of those hallway sprints to find Jenna in Marketing, it's more about being prepared to ask her the right question at the right time.

4. You'll have one-click access to fundamental Web 2.0 applications like blogs,wikis, forums and groups.

I don't mean to harp so much on the technology here, but we've found that Evolution is a great way to provide a hands-on rollout of social computing 101 exercises. In a short time, you'll be able to stitch together quick scenarios for various departments that paint the bigger picture of how all this stuff actually helps them do their job. I can tell you first hand that Evolution usage will equate to all sorts of creative ways to share information, connect, and communicate. And isn't that what we're all striving for after you strip away all the Web 2.0 hyperbole?

5. You can easily incorporate your day-to-day activities and enhance your workflow -- instead of disrupting it.

This is a big one because we all know a big Achilles' heel of any software or services rollout is adoption. For us Telligenti, adoption comes day one. When you're provisioned as an employee, Evolution is a big part of that onramp. The fundamental things you can quickly accomplish -- building your profile, blogging, joining a group, etc -- all become a part of the way you work inside the firewall. You quickly find yourself easily cutting and pasting content and letting that content live where it needs to live. The world of file shares and dormant repositories of data become a thing of the past because valuable artifacts and discussions can be surfaced via tagging, voting and threaded discussions. And if you're a SharePoint user, you're sure to like the expanded capabilities related to blogging, wiki publishing and a cool email gateway that allows you to post and respond remotely to forums. How's that for flexible workflow?

6. You'll have the IT group on your side when you decide to champion an enterprise 2.0 approach.

You know who you are. You're the tinkerer, the strategist, and the solo freedom fighter dead-set on making the mess inside the firewall a better place for knowledge workers everywhere. You'll have the confidence to strut into the IT group's weekly meeting and prove you won't be making their lives miserable. After your IT team sees the back-end and how easy Evolution is to deploy, they might even bring the donuts to your weekly meeting.

7. You'll have the line of business execs in your corner when you pitch the CIO on enterprise and intranet 2.0.

Before you head to the CIO's office, you'll be armed with case studies from happy business people that loved the Evolution use cases you (IT) had them adopting in a matter of hours. It shouldn't be a surprise that you IT types like Evolution. We set out to make it as easy as possible to incorporate a lot of the tools and tasks you need to deliver services to the business. You'll love the hooks we've provided into things like Active Directory, Exchange and the portal de jour, SharePoint.

8. You'll reduce your email.

It's interesting how our company nicely stigmatizes email. Fact is, with Evolution you quickly learn when email is inappropriate or just doesn't cut it. There's really no reason to email someone when you can post a message to a Group or Forum, see a colleague's status, or skim a blog or wiki post. If anything, Evolution will open your eyes to all the options you have to communicate and collaborate.

9. You'll reduce your meetings.

No really. On numerous occasions I've circumvented the dreaded "I could've avoided this meeting" syndrome. With Evolution, there's plenty of ways to become a real self-service employee and find the information you need. That means having actionable content that's timely, accurate and even archived for future reference. We like to describe this as surfacing your valuable corporate intelligence and activity. For example, if you're trying to schedule a meeting with Mike in Product Engineering and notice his Evolution status says "finishing up client specifications doc", you might want to avoid sending that Outlook meeting request. If you had an RSS subscription to Mike's blog, you would have had that insight.

10 . You'll have some innovation on display as you try and recruit all those Gen Y Workers.

Across the board you'll hear companies, especially large ones, stress the importance of recruitment and retention of younger workers. How can you expect to lure the youthful digital natives if you can't build the right village around them? Evolution provides a helluva start to the blueprint.

11. And finally, you can actually be a part of the conversation instead of just watching it on the sidelines.

Have a gripe about something that doesn't work? No problem, you have all sorts of ways to submit feedback. You can find an appropriate group, participate in a specific forum, or create a blog post that's highly visible across the EVO landscape. Flexibility and understanding the way people interact and engage in digital environments underscores much of the vision we had in mind for Community Server Evolution.

Did we get your attention? Email us for a demonstration today. We want your feedback.

Technorati Tags: community server evolution,telligent,community server,evolution,enterprise+2.0,intranets,collaboration,wikis,blogs,forums,social software,social computing

Intel Capital to Acquire $20 Million Stake in Telligent

CourtneyTaylor — Tue, 23 Sep 2008 14:36:21 GMT

CONTACTS:

Amy Kircos	Heather Clisby
480-552-8803	415-385-7448
amy.kircos@intel.com	heather.clisby@bm.com

Funding Gives Boost to Social Computing

SANTA CLARA, Calif., Sept. 23, 2008 – Intel Capital, Intel’s global investment organization, today announced an agreement to acquire a $20 million stake in Telligent Systems, makers of social computing solutions and business intelligence tools. Based in Dallas, Telligent will utilize the funds to expand its sales teams and territories, including growth in international markets, as well as increase its marketing and advertising initiatives and product development plans.

“Intel Capital makes strategic global investments to help provide enterprises with the latest tools they need for growth, innovation, productivity improvement and cost savings,” said Arvind Sodhani, president of Intel Capital and executive vice-president of Intel. “These social media applications offered by Telligent will help push the boundaries of online collaboration and communication allowing companies to be more efficient and productive.”

“The way people work together is changing and communication is happening in real-time at a much faster pace,” says Telligent CEO Rob Howard. “This significant investment from Intel Capital will allow us to grow our team, our capabilities and our reach during a time of market expansion.”

“Telligent's software solution brings the latest networking tools to the enterprise -- helping to advance teamwork and interaction between employers, employees and customers in a global landscape -- and will be a significant part of Intel Capital’s growing portfolio of Enterprise 2.0 investments,” said Lisa Lambert, managing director, Software & Solutions, Intel Capital.

Telligent’s flagship product, Community Server®, is an enterprise social computing platform with more than 3,000 customers and was among the first to offer a suite-based social collaboration solution. Community Server includes blogging, Web discussions, videos, Really Simple Syndication (RSS), wiki and rich user profiles.

Telligent has completed an initial closing with Intel Capital with the remainder of its stake to be acquired within twelve months subject to certain closing conditions.

About Intel Capital

Intel Capital, Intel's global investment organization, makes equity investments in innovative technology start-ups and companies worldwide. Intel Capital invests in a broad range of companies offering hardware, software, and services targeting enterprise, home, mobility, health, consumer Internet, semiconductor manufacturing, and cleantech. Since 1991, Intel Capital has invested more than US$7.5 billion in approximately 1,000 companies in 45 countries. In that timeframe, 168 portfolio companies have gone public on various exchanges around the world and 212 were acquired or participated in a merger. In 2007, Intel Capital invested about US$639 million in 166 deals with approximately 37 percent of funds invested outside the United States. For more information on Intel Capital and its differentiated advantages, visit www.intelcapital.com.

About Telligent

Telligent is a leader in enterprise ready, secure, scalable and fully supported solutions for online communities and social networks. Telligent’s flagship offering, Community Server, provides a fully integrated platform utilizing social media to enhance customer relationships, brand engagement, increased ROI and provide channels for valuable customer insight and feedback. With its software solutions and extensive development and customization service offerings, Telligent empowers digital marketing and Enterprise 2.0 collaboration for many of the world’s largest brands. Clients include: Associated Press, Conde Nast, Dell, Electronic Arts, GlaxoSmithKline. Honda, Intel, Mazda, Microsoft, MSNBC, MySpace.com, National Geographic, NFL, Visa. For more information, visit Telligent.com

Intel is a trademark of Intel Corporation in the United States and other countries.

*Other names and brands may be claimed as the property of others.

Telligent Selected Winner of the 2008 Dallas 100 Entrepreneur Awards

CourtneyTaylor — Tue, 23 Sep 2008 14:35:39 GMT

In its 18th year, the Dallas 100™ Awards, presented by the SMU Cox Caruth Institute for Entrepreneurship, recognized the top 100 fastest-growing, privately held companies in the North Texas area.

And Telligent made the list!

In order to qualify for the Dallas 100™, a company must be an independent, privately held corporation, proprietorship or partnership (not a subsidiary of a parent company) as of May 1, 2008; be headquartered in the Dallas area; have had sales of more than $500,000 in fiscal 2005; have had sales of not more than $75,000,000 in 2005; have a three-year sales history reflecting growth; and, have a credit report and character satisfactory to the Dallas 100™, determined at the sole discretion of the Dallas 100™.

Community Server 2008.5, Not Your Traditional Point Release

Burt Barnes — Wed, 17 Sep 2008 13:36:00 GMT

If you thought Community Server 2008 had some cool features, you haven't seen nothin' yet. In the new 2008.5 release, not only did we make enhancements to the forums module but we were able to squeeze in Wikis, an entire new component to the Community Server platform. That being said, this is not your traditional point release. The demand was too high to let this one slip into Q1 2009.

Before I dive into feature highlights, I would like to say thanks to all community members and Telligent employees for all their feedback during the beta phase. It's amazing what a community can do to improve a product launch. Oh, and I can't forget about the Telligent Community Server Product Team for their hard work and making this happen -- and ON TIME!

Ok let's get to it. What you'll notice right away are the enhancements to the Forums/Discussions and the addition of the Wiki.

Forums

A new forum can be enabled for question and answer or for a general discussion.
New workflow: User A asks a question, users B & C suggest answers, and user A marks one of both of the suggest answers as the "verified" answer. Once an answer is verified it is always shown at the top (in green) of the thread under the question.
New design: The theme icons and visuals have been updated to clearly reflect the three post/thread states (Unanswered, Suggested Answer, and Verified Answer)
Supports points system for contributions.

Wikis

WYSYWIG editable pages with revision history's, tags, comments, and ratings.
Multiple Wikis per site and one Wiki per group.
Roles for Wiki Administrators and Moderators.
The ability to create a Table of Contents.
Supports attachments and points system for contributions.

In addition to the Forums and Wikis we made much needed enhancements to Enterprise Mail Gateway, Content Manager, Spam Filtering, and improved System Performance.

Evolution Product Sales Engineer, DFW

JobBurner.com Jobs for '%22community-server%22' — Wed, 03 Sep 2008 22:08:52 GMT

For the driven individual that wants to blend pre-sales with cutting-edge technology evangelism and prototyping for Community Server Evolution, our Enterprise behind-the firewall Professional Networking product. Technical Sales Consultants are responsible Read More......(read more)

Product Team Support Engineer, DFW

JobBurner.com Jobs for '%22community-server%22' — Wed, 03 Sep 2008 22:05:21 GMT

Top Ten Best Place to Work in DFW by the Dallas Business Journal is looking for a driven and enthusiastic person to support Telligent’s customers who use our suite of online community products. You will support our customers by providing courteous, timely Read More......(read more)

The B2B Marketer's Guide To Building Online Communities

Community Server: Team Blog — Thu, 28 Aug 2008 17:16:27 GMT

The online world is a virtual social network. The most popular Web sites are not static environments but instead places where people can network, collaborate, and share information. During this one-hour Webcast moderated by Ellis Booker, Editor of BtoB Read More......(read more)

Driving Traffic To Your Web Site Using Community Server

Burt Barnes — Wed, 27 Aug 2008 18:44:00 GMT

Does this scenario sound familiar?

My site is registered with the major search engines. I've been assured that it’s SEO-friendly, there's a good linking strategy in place, and we are testing banner advertising . . . but I’m not getting the traffic I was promised, and my visitors aren’t sticking around. What’s going on?

It's simple. You need more relevant content on your Web site!

Now listen carefully. I'm not saying you should scrap what you’re doing today (because a solid online marketing strategy includes those tactics), but I am saying that you may want to consider supplementing your existing marketing efforts with an online community (aka, a social networking or social computing site).

Why?

Well, an online community is a low-cost alternative channel that will help create more relevant content and that "STICKINESS" needed to keep site visitors engaged with your brand and message.

Here's an example of how Dell uses a blog to engage its customers to promote the brand:

How?

As you begin to publish conversational content, site visitors will participate in those conversations and share their experiences, best practices, opinions, and talk more about your products and services. It's that user-generated content that makes a community so powerful and what keeps visitors coming back for more. So . . . the more user-generated content, the better! Heck, you may even create a few customer evangelists along the way.

Here’s another example. . . Xbox uses forums to create ongoing conversations within its community:

As you begin to define your online social computing strategy, I highly recommend Forrester's approach to social marketing -- POST -- People, Objectives, Strategy, Technology. Start with your audience, define your core business needs and objectives, build the strategy, then identify the technology needed to make it happen. Don’t let technology dictate your strategy. It should only enable you to accomplish your business needs.

That being said, once you've reached the stage of identifying what technology is needed, you may want to consider a white label social networking platform like Community Server to help you build, manage, and grow your online community.

At a high level, the main components of Community Server are:

Blogs - Push out the message

Forums - Initiate discussions and gather feedback

Wikis - Searchable knowledge repository

Groups - Like-minded people coming together (aka micro-communities)

Media Gallery - File storage and sharing

Profiles - Identity, connecting with others, roles/permissions

RSS/Email - Pull people into the community

Reporting - Analytics to determine ROI, insight into the pulse of the community

These components can be implemented as stand-alone modules—perhaps you’d like to start out using a blog to announce company news and events—or fully integrated throughout your community where each component is working together. There's no right or wrong approach, just whatever it takes to meet your business needs.

Voice your opinion

If you are looking to drive more traffic to your Web site and are experiencing some of the pain points around easily creating more relevant content . . . feel free to chime in and share your thoughts. We’d love to hear from you.

Gridiron Greats, Do The Right Thing...

Burt Barnes — Wed, 27 Aug 2008 16:05:00 GMT

The Gridiron Greats Assistance fund is looking to launch their social community this August at an NFL Legends event. In our continuing partnership with the organization, Telligent was approached to add some additional functionality to the work we did back in February at Super Bowl XLII.

New features included:

Forums/Discussions - Ever wanted to ask Mike Ditka a question? Here's your chance.
Media Gallery - Don't just read about what's happening, see it for yourself.
Groups - Join your favorite team's group and meet those NFL legends.

About Gridiron Greats

Mike Ditka, Willie Davis, Harry Carson, Gale Sayers, Kyle Turley and others form The Gridiron Greats Assistance Fund, a non-profit organization that provides financial assistance, social services and medical care to retired NFL players in dire need. The organization focuses on the humanitarian side of post-football related issues, providing hands-on assistance to help retired players deal with hardships they may face after football. NFL legend Jerry Kramer, who played for the legendary Vince Lombardi on the Super Bowl I and II teams, facilitated the formation of the organization. Many members of the Pro Football Hall of Fame and other NFL legends join us in our efforts. Some of the NFL greatest players have had to deal with disabilities and other hardships, many are gone but they are certainly not forgotten. NFL players like: Johnny Unitas, Mike Webster, 'Night Train' Lane and many others had to deal with many physical issues and other hardships caused by the lack of NFL disability support and adequate pensions. The Gridiron Greats Organization facilitates our mission in the memory of the "Makers of the Game."

Learn more visit: http://gridirongreats.org/

Community Server 2008.5 (Fall Release Beta 1) Now Available

rhoward — Mon, 25 Aug 2008 18:00:00 GMT

The fall release of Community Server 2008 -- officially Community Server 2008.5 -- is now available as a beta. You can download it here: Windows Installer Web Installer Upgrade / Manual Install Help us improve the Wiki component, please provide feedback here: Wiki Feedback Thread Here are some details on what you’ll find: Collaborative Documents (Wikis) Community Server now includes a Wiki as both a stand-alone application as well as integrated into the groups functionality. More details about...(read more)

Dell's Andy Lark On Social Media

Community Server: Team Blog — Sat, 23 Aug 2008 00:39:00 GMT

Hat tip to my fellow Telligenti Jim Gross for pointing us to a recent video interview conducted by Uberpulse at a Dell event in San Francisco. Open (minds, finds, conversations) emphasized a quote from Lark below that portrays Dell's reliance on social Read More......(read more)

The Benefits of Social Computing

Community Server: Team Blog — Thu, 21 Aug 2008 22:16:48 GMT

Enterprise social computing enables people to share knowledge, generate quality content, and inspire conversations through the use of software and technology. In this one-hour presentation, Telligent Senior Sales Engineer Adonis Bitar discusses the benefits Read More......(read more)

7 Questions To Ask Your "White Label" Social Networking Vendor

Community Server: Team Blog — Thu, 21 Aug 2008 15:56:43 GMT

I presented some thoughts on choosing a white label social networking platform recently at Adtech Chicago and thought I'd elaborate on some of the pitch points. You can tell the focus drove deeper than product comparisons and suggested a more thorough Read More......(read more)

The Tactical Road To Enterprise 2.0

Community Server: Team Blog — Thu, 21 Aug 2008 15:34:34 GMT

The Tactical Road To Enterprise 2.0

Telligent Blog : Community Server — Wed, 20 Aug 2008 21:27:36 GMT

There's certain times when you have that gut feeling about something. That time when you just know there's better ways to do things but you can't seem to decipher the right approach to get there. One shift in today's business landscape that doesn't make it any easier is enterprise 2.0, big brother of its more publicized and consumer-oriented Web 2.0.While few of the digerati would ever debate enterprise 2.0's worth, a lot of businesses still struggle with where to start or...(read more)

BtoB Webcast: The B2B Marketer’s Guide to Building Online Communities

Burt Barnes — Tue, 12 Aug 2008 22:49:00 GMT

Looking at building a an online social network where people can connect, collaborate and share information? And do you need help doing it?

This Webcast (Hosted by Ellis Booker, Editor, BtoB Magazine and Media Business and guest speakers Maggie Fox, CEO, Social Media Group, Rob Howard, CEO, Telligent, Jeff Sandquist, Technical Evangelist, Microsoft) will help you understand the power of social computing and how to measure its value.

During this hour-long session, we’ll look at how to maximize blogs, discussion forums, groups, social streams, media galleries, and more to interact with customers and prospects and more importantly, to promote customer engagement about your product or service. We’ll also learn best practices on how to move prospects along the sales continuum using online communities and which business analytics tools help you define your online community ROI.

When?

Date: Thursday, August 14, 2008
Time: 2:00 PM EDT
Duration: 60 minutes

Register Now

Forrester's View On The Future of Social Networks

Community Server: Team Blog — Mon, 11 Aug 2008 17:59:39 GMT

Charlene Li , Vice President & Principal Analyst for Forrester Research, projects 2008-2009 to be the era of data portability and 2013 to be the timing of the ubiquitous social networks. In order to keep pace with technology, she recommends that brands Read More......(read more)

Blogging adtech Chicago 2008

Telligent Blog : Community Server — Tue, 05 Aug 2008 17:09:08 GMT

We landed last night in spite of some nasty weather, and will be blogging the show today and tomorrow. Stop by booth #406 if you're interested in meeting some of the team -- we'll be happy to discuss how we're helping brands like Intel, Microsoft, Dell and Electronic Arts (EA) engage their audience and drive sales. The CoverItLive Widget below will have updates over the next few days, so send us some comments or let us know if you have any questions. Hope to meet some of you this week...(read more)

Telligent Ranked One Of The 50 Fastest Growing Technology Companies

Community Server: Team Blog — Mon, 04 Aug 2008 22:00:14 GMT

The Tech Titan Fast 50 recognizes the 50 fastest growing technology companies in the DFW Metroplex annually, based on percentage of revenue growth over five years and one year. Participants can be public or private and encompass all technology industry Read More......(read more)